Received in the mail yesterday:
“Dear AT&T Digital Phone Service Customer: We missed the date for mailing your November bill!…We’re continuing to fine-tune our new billing system and have delayed mailing your November bill in order to prepare an accurate bill. Your November bill that you should have received in November will now arrive in mid-December. Don’t worry!” It’s always good to get a letter like that on Dec. 28.
Comments
29 December | 13:39 | Jeff
Looks like they're taking cues from Verizon.
30 December | 9:19 | kim
Did you get any other exciting mail? (I just sent you an email about this...)
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Joshua Benton is the director of the Nieman Digital Journalism Project at Harvard University, among other things. Before that, he was a staff writer and columnist for The Dallas Morning News. (More.)
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